At 1xb, gaming means entertainment – and nothing more. We want you to play with a clear head, stay within your limits, and get help when you need it. Learn more about our Responsible Gaming tools and policies on this page.
See which level best describes your gaming habits:
Find a detailed checklist in the "Self-Check" section below.
Online gaming can be a great source of entertainment – as long as you play within healthy limits. But without boundaries, any pastime can become a problem. At 1xb, we believe that being a happy player starts with being a responsible one.
Many people in Bangladesh are new to online gaming and may not know when to stop, how much to spend, or what the signs of addiction look like. 1xb wants to bridge that gap. We do not just offer games — we actively work to keep gaming safe.
Responsible Gaming means: playing within your budget, respecting time limits, not chasing losses, and prioritising family and work over gaming. Follow these four principles and gaming can truly be enjoyable.
1xb's Core Principles: Gaming should be a source of fun, not stress. We want you to feel good after every session.
Decide how much you are willing to spend before you start playing. Only play with money you can comfortably afford to lose. Never use money set aside for rent, bills, or household expenses for gaming.
Decide in advance how long you will play each day or each session. When the time is up — whether you are winning or losing — stop.
"One more win and I'll get it all back" – that thought alone is the most dangerous trap. If you're losing, end the session.
Regular breaks keep your gaming experience fresh. Spend time with family or step outside.
Gaming to escape anger, frustration, or loneliness is dangerous. If you are feeling overwhelmed, take a break for the day.
1xb gives you several powerful tools to stay in control of your gaming – completely free of charge.
Set your own daily, weekly, or monthly deposit limits. Once a limit is reached, the system will automatically block further deposits. Increasing a limit takes 72 hours to take effect, but reductions apply immediately.
Decide in advance how long you want to play. When your time is up, the platform will notify you and automatically log you out after the set period.
Your session will end automatically once you reach a set loss amount. This tool helps prevent impulsive overspending and supports healthy gaming habits.
Need a quick break? Pause your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period, but your account and balance will remain secure.
You can self-exclude at any time for a period of 6 months to 5 years, or permanently. Your account cannot be reopened while an exclusion is active.
You can view your complete gaming and transaction history at any time. It's a highly effective way to stay aware of your own habits.
To activate these tools, go to "Settings → Responsible Gaming" in your account, or simply ask our 24/7 support team – they'll help you instantly.
Watch out for the warning signs below. They are not a sign of weakness — recognizing them means you are taking care of yourself.
If you notice two or more of the above signs Speak to our support team right away. There's no shame in it – asking for help is a sign of strength.
Be honest with yourself. If you answered "Yes" to most of these questions, it may be time to seek help.
Did you spend more on gaming than your budget allowed last month?
Have you ever placed bigger bets to try to win back money you've lost?
Have family members or friends expressed concern about your gaming?
Do you feel restless or irritable when you're not gaming?
This checklist is not a substitute for professional assessment. For further support, contact our 24/7 support team.
Date of birth is verified at registration. No one under 18 may register or play on 1xb.
1xb's system automatically detects unusual gaming patterns – such as sudden large deposits or abnormally long sessions – and the support team will follow up when needed.
Every member of the 1xb customer support team is specially trained in Responsible Gaming. When you reach out for help, they will offer guidance and assistance without any judgment.
Deposit limits, time limits, self-exclusion – all tools are available for free at any time from your settings. No separate application or waiting period required.
1xb maintains a strict policy against underage access. A number of measures are in place to ensure that children and teenagers cannot access the platform.
If it is found that an underage person has registered on 1xb, their account will be closed immediately and all associated data will be deleted.
Date of birth verification and KYC are mandatory at registration. No one under the age of 18 may access any feature on 1xb.
After long sessions or repeated losses, the system automatically sends a "Take a Break" message and reminds you of the available responsible gaming tools.
1xb's dedicated team regularly monitors for suspicious patterns and reaches out directly to members whenever necessary.
Members are kept informed about responsible gaming through regular blog posts, notifications, and guides.
Pause your session or temporarily suspend your account with one click, at any time. No questions asked.
Support is available in Bengali at any time. Our responsible gaming specialists are here to help with empathy and care.
Use our Responsible Gaming tools, keep your limits in check, and enjoy gaming as a form of entertainment. Whenever you need help, we're here for you.
Live chat or email us for assistance: [email protected]