Privacy & Security

1xb Privacy Policy – How Secure Is Your Information With Us

At 1xb, your data is treated like a trust. Find out clearly what we collect, how we use it, who we share it with, and how we keep it secure.

Last Updated: January 2026
SSL Encryption No Data Sales Bank-Grade Security No Third-Party Marketing GDPR Compliant Fully in Bengali

1 Introduction – Why This Policy Matters

When you register with 1xb, play games, or make payments, certain information naturally comes to us. You have every right to know how that information is handled, who has access to it, and how long it is kept. This Privacy Policy is written to answer those questions honestly and clearly.

1xb believes privacy is not a bonus feature — it is your fundamental right. That is why we follow a "less is more" approach to data collection. We only collect what is strictly necessary to provide our services. Nothing beyond that is ever touched.

This policy applies to the 1xb website (1xb.bar) and its Android and iOS mobile apps. By using our platform, you agree to this Privacy Policy.

Our Core Principles: 1xb never sells your data, shares it with advertising networks, or uses it for marketing purposes without your consent.

2 What Data Is Collected

1xb collects three types of data. Each type is collected for a specific purpose, and no data is retained beyond what is needed to fulfil that purpose.

A) Identity & Contact Information

  • Full Name & Date of Birth (for age verification)
  • Mobile number (for account verification and support)
  • Email address (for security notifications)
  • Address (for KYC verification, where applicable)

B) Identity Verification Information (KYC)

  • Photo of National ID or Passport
  • Selfie or face verification photo
  • Proof of Address (bank statement or utility bill)

C) Financial Transaction Information

  • Deposit & Withdrawal History
  • Last few digits of the payment method (not the full number)
  • Transaction dates & amounts

D) Gaming Activity Information

  • Game History & Results
  • Balance Change Logs
  • Login and logout timestamps & IP addresses

Please Note: We never store full bank account or card numbers. All payment processing is handled exclusively by PCI-DSS compliant third-party gateways.

3 How Data Is Collected

1xb collects data through several methods, with full transparency maintained at every step:

Collection Methods Example Purpose
Direct Input Registration Form, Profile Updates Account Creation & Management
Automatic Collection Cookies, Log Files, IP Address Security & Experience Improvement
Payment Gateway BKash, Nagad transaction data Financial Verification & Fraud Prevention
KYC Verification Identity Document Upload Age & Identity Verification
Device Information Device Model, Operating System App Optimisation & Support

4 How & Why Your Information Is Used

1xb uses collected data solely for the specific purposes listed below. No data is used for any other purpose:

  • Service Delivery: Running account management, payment processing, and gaming services.
  • Identity Verification: KYC and age verification as required by law.
  • Security Assurance: Preventing fraud, money laundering, and unauthorized access.
  • Customer Support: Resolving issues and responding to enquiries.
  • Platform Improvements: Analysing user experience to continuously improve our services.
  • Legal Compliance: Maintaining required reporting and documentation for regulatory authorities.
  • Bonuses & Promotions: Notifying you of relevant offers, with your consent.

Your Data at 1xb Never Your data is never sold or rented to third parties for advertising purposes. Your information belongs to you.

5 Who Your Data Is Shared With & When

1xb does not normally share your data. However, there are limited circumstances where sharing may be necessary:

Service Provider Partners

Payment processors (e.g., bKash, Nagad gateways), KYC verification providers, and IT service providers receive only the data they need. They are also required to comply with our privacy standards.

Legal Obligation

We may be required to provide data pursuant to a valid order from a court or government authority. In such cases, we supply only the information specifically requested in the order.

Fraud & Scam Prevention

Relevant information may be shared with law enforcement agencies to assist in the investigation of fraudulent activity.

Our Guarantee: A data minimization policy is applied before sharing any information with third parties — only the minimum necessary data is shared.

6 How We Keep Your Data Secure

1xb's security infrastructure meets international standards. The following technologies and measures are in place to protect your data:

  • TLS/SSL Encryption: All data transmitted through the website and app is protected by 256-bit SSL encryption.
  • AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): OTP verification is required at login.
  • Firewall & Intrusion Detection: Unauthorised access attempts are monitored 24/7.
  • Regular Security Audits: Independent third-party security experts regularly audit our systems.
  • Staff Training: All staff are specially trained in handling customer data.

7 Cookies & Tracking Technologies

The 1xb website and app use cookies — small data files stored in your browser that help enhance your experience.

Cookie TypesPurposeDuration
Essential Login sessions, security tokens Deleted at end of session
Functional Language preferences, theme settings 30 days
Analytical Page Visits, Activity Statistics 90 days

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

8 How Long Your Data Is Retained

1xb follows a "less is more" data retention policy. Information is securely deleted after the required period:

  • Account Information: For the duration the account is active. 5 years after closure (as required by law).
  • Financial Transaction Records: 5–7 years (in accordance with tax and financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming Log: 3 years.
  • Support Conversations: 2 years.
  • Analytical Data: 90 days (after anonymisation).

9 Your Privacy Rights

As a 1xb member, you have full control over your own data. You may exercise the following rights at any time:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

Contact our support team to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless retention is required by law.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

To exercise any of your rights, please contact the 1xb support team. We typically respond within 7 business days.

10 Protecting Children's Privacy

1xb strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors.

Date of birth verification is mandatory at registration. If a user registers with a false age and is subsequently found to be under 18, their account will be immediately closed and all collected data will be deleted.

11 Privacy Policy Update Process

1xb may update this policy from time to time. When changes occur:

  • The updated version will be published on this page with a revised date.
  • Registered members will be notified in the event of any significant changes.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Enable push notifications on the platform and check this page regularly to stay informed of any updates.

12 Contact – Privacy-Related Enquiries

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection Team:

Email: [email protected]

Response Time: Within 7 business days

Live Chat: 24/7 within the platform

Your Data at 1xb Why It's Safe

We protect your privacy through real technology and solid policy — not just words.

Bank-Grade SSL Encryption

Every transaction and data exchange is protected by 256-bit TLS/SSL encryption — the same standard used in online banking.

Sale of Data Is Strictly Prohibited

1xb never sells your personal information to advertisers or third parties. This is an absolute, non-negotiable policy.

24/7 Security Monitoring

Our round-the-clock cybersecurity team instantly detects and blocks any suspicious activity.

Your Data, Your Control

You can update your information, opt out of marketing, or download your data directly from your profile settings.

Regular Security Audits

Independent third-party security experts regularly audit our systems and publish their findings.

Data Minimization Policy

We only retain data necessary to provide our services. Once no longer needed, it is securely deleted after the designated retention period.

Play with Confidence – Your Data Is Safe with Us

Enjoy gaming with confidence, backed by 1xb's bank-grade security, transparent privacy policy, and 24/7 support. Register now.

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